Mortgage and Lien Inquiries

  • The Mortgage Inquiry form is displayed by default below. Select Lien Inquiry to display that form.
  • All fields are required unless noted as optional.
  • This form is for mortgage and lien companies only.
  • If you are a policyholder or other than above, please contact us here for auto and home insurance inquiries.
ErrorIf you're not the current mortgage/lienholder,
Customer authorization is required to provide the above requests and can't be processed.

What type of inquiry is this?

Which company issued the policy?

How can we help you today?

*For Named insured, Coverage, or Property address changes, the customer must contact Liberty Mutual or sign into their online account to request the change.

*Liberty Mutual is only able to provide Replacement Cost Estimators to the Policyholder

*We're able to provide the following information to Current Mortgagee/Lienholder only

ErrorMortgage or Lienholder additions, corrections or deletions can't be processed without customer authorization. This applies to current and future mortgagee/lienholders.

How would you like to receive this information?

If both the email address and fax number are entered, the information will be sent via fax.

What is this request for?

What is the effective date?

For New Home Purchase or Renewal requests, enter the effective date of the policy. Renewal requests cannot be made more than 30 days in advance of the effective date. For Refinance requests, enter the effective date of the change.

Processing times and other important information

Due to varying completion timelines, you may not receive all requested documentation at the same time. See below for details.

We can complete the following in one business days for:

Proof of coverage
Provides a declaration page confirming coverage, deductibles, endorsements, replacement cost, etc. When this coverage is listed on the policy, the following percentages are applied to the Coverage A – Dwelling amount reflected on the declaration page
  • AK: 25% or 50% depending on the customer's selection. The declaration page will reflect this amount.
  • AR, NY, and NC: 25%
  • CA and HI: 35%
  • CT: 40%
  • All other states: 20%
California Form 438 Request
Provides a copy of the California 438 endorsement form.
Billing Status/Balance Inquiry
Provides confirmation that the policy is paid in full, or an invoice reflecting the outstanding policy balance, amount due, due date, and payment address.